Loree Ranique

2024 North America Airport Satisfaction Study From J.D. Powerschool. Southwest airlines ranks highest in customer satisfaction in the economy/basic economy segment for a third consecutive year, with a score of 685. Despite big crowds and high prices, many air travelers are enjoying their time at airports, according to j.d.

Power north america airport satisfaction study measures passengers’ satisfaction with their airport experience (both departure and arrival. A new study by j.d.